Match.com Questions and Answers

Published on March 6, 2010

In my last post I covered questions on winks at Match.com. This time I wanted to cover other types of questions that have sent people here.

How Do I Hide My Profile on Match.com?
What Happens When I Hide My Profile?
Can I Hide My Match.com Profile but Still Quality for Guarantee?
How Do i Contact Non-Paying Members on Match.com?
What Does a Green Highlighted Profile on Match.com Mean?
How Can I Tell Who the Paying Members Are?
How Much will the Match.com Six Month Guarantee Cost in Total?
Does Match.com Have Any Other Deals?
How Do I Change My Primary Photo on Match.com?
What Does It Mean If She Looked at My Profile but Didn’t Wink?
What If I Get No Replies to my Emails?
What is the Number of Members at Match.com?
Do Match.com Free Weekends Exist?

How Do I Hide My Profile on Match.com?
As someone who signs up for services to review or test them, I’m very familiar with this process! To hide your profile:
1. Click on Profile at the top of the screen
2. On the left, you should see a section labeled Visibility Options. Simply click Hide Profile.

What Happens When I Hide My Profile?
There several things hiding your profile do but primarily it removes you from search results. You can still contact people when your profile is hidden but they won’t be able to look at your profile so that sort of defeats the purpose (so remember to make yourself visible if you start contacting people). Additionally, you will not be shown in people’s “Who’s Viewed Me” section. However, if you unhide your profile you will appear in this section for anyone you viewed. Keep this in mind if for some reason you’re hiding your profile in an attempt to not let people know you were looking at them!

Can I Hide My Match.com Profile But Still Quality for Guarantee?
As I covered in my discussion of issues with the six month guarantee, you cannot hide your profile and still qualify for the guarantee. Be sure to read all the rules as there are additional qualifications.

How Do i Contact Non-Paying Members on Match.com?
If you are a paying subscriber to Match.com, you can contact anyone you want regardless of whether they pay or not. However, if you contact a non-payer then they will not be able to contact you back. Unfortunately, Match.com doesn’t reveal who is a paying member and who is not. The only people you can be sure pay are those with a green background around their profile.

What Does a Green Highlighted Profile on Match.com Mean?
A profile highlighted in green is someone who has signed up for the platinum package. Anyone who is attempting to qualify for the 6-month guarantee has to sign up for this plan. This package also allows the member to see when people open emails that they send and their profiles are shown to new members first. Obviously it’s also highlighted in green.

As a side note, I had always thought that the Match.com 6-month guarantee came free with the standard 6-month plan but it is actually a separate plan (that costs a dollar more per month than the standard 6-month plan). I suspect this had been changed at some point but it’s only a dollar more per month so I guess it isn’t a huge problem.

How Can I Tell Who the Paying Members Are?
One question had asked if a green profile meant the user was a subscriber. As I described, green is actually the platinum account. To be clear though, I don’t believe there is a way to differentiate normal users from paying users normally.

How Much will the Match.com Six Month Guarantee Cost in Total?
The plan to get the 6-month guarantee is $17.99 a month or a total of $107.94.

Does Match.com Have Any Other Deals?
Match.com has a 7-day free trial. If you use this trial you can still sign up for the 6-month guarantee if you want to try to take advantage of both promotions.

Match also has a promotion where you can get 20% off the priceof any of their standard plans. I believe that this would work with the 6-month guarantee but it’s not clear to me if it would work with the 7-day trial. If you decide to try this be sure to follow the instructions on the sign up screen in the link above.

How Do I Change My Primary Photo on Match.com?
Changing your primary photo is pretty simple although you will have to wait up to 24 hours for them to approve your new photo as your primary. To change your photo:
1. Click Profile at the top of the screen
2. Click on Add/Edit Photos on the next screen (it should be just below the “My Profile” heading)
3. Any photo that can be set as your primary photo should have a “make primary” button. If you have other photos that can be made your primary photo just click the button and the process to change it should begin.
4. If none of your other photos are marked as “make primary” your current photos are not seen as good candidates for your primary photo. This would normally be because they want your primary photo to be a clear headshot of only you.

What Does It Mean If She Looked at My Profile but Didn’t Wink?
To be honest, it doesn’t mean much of anything at all. Most people look at a large number of profile but contact very few (or sometimes none at all). Don’t take it personally and if you think she’s interesting why not contact her?

What If I Get No Replies to my Emails?
In my online dating guide I discuss this in great detail in my section on an absence of responses. There are more reasons than you might think for this sort of thing to happen so it’s best to not take this personally. For all you know the people you are contacting aren’t even paying members.

What is the Number of Members at Match.com?
I’ve not seen any numbers on the exact count of members but I do know that as of June 2009, Match.com was getting close to 3.5 million visitors a month.

Do Match.com Free Weekends Exist?
To date, I’ve never seen a Match.com free weekend. To be honest, the service doesn’t have very many free time promotions that I’m aware of, although they do offer several discount promotions such as getting 20% off when subscribing.

 

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Brad
Author: Brad

Brad initially struggled with online dating but over time became quite successful using it. He met his wife using online dating and has been giving advice and helping people improve their results since 2007. He has written a Free Online Dating Guide to help others find success with online dating. You can learn more about his personal experience using online dating and running this website here.

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